Krall plays 'Fly Me to the Moon' for Armstrong

LOS ANGELES (AP) ? Diana Krall knows how to pay tribute to Neil Armstrong.

The jazz singer-pianist tenderly played the standard "Fly Me to the Moon" during a Saturday concert at the Hollywood Bowl.

She once was lucky enough to share a glass of wine with the first man to walk on the moon, Krall said. The astronaut died Saturday at 82.

"He's probably thinking, 'Do I have to listen to that song again?'" Krall said lightly, after gazing up at the night sky from the stage of the outdoor amphitheater.

The musician, who sent her love out to Armstrong's family, also had a message for her husband, Elvis Costello.

She performed the classic tune "I've Grown Accustomed to Her Face," changing the lyric to "his face," then said she sang it with Costello in mind on his birthday. The rock musician turned 58 on Saturday.

"Happy birthday, EC," Krall said later as she closed the concert with the Los Angeles Philharmonic, conducted by jazz man Alan Broadbent.

Source: http://news.yahoo.com/krall-plays-fly-moon-armstrong-191013152.html

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Customer Service and Social Media ? What You Need to Know ...

Social media has made it possible for businesses to directly connect with their target audience and customers on a constant basis. Because of the ease of communication, your business will get a lot of valuable feedback from fans that you might not have otherwise. More people will speak up, and some of those people will have customer service requests for you. Here are some things you need to consider when it comes to customer service and social media.

Speed

When your customers contact you via social media with customer service-related issues, it?s because it?s easy and because they want a quick response. If they don?t get a speedy reply they might feel ignored. When you have more than one customer service issue to attend to, this doesn?t mean you always have to prioritize social media requests. You should, however, always respond as soon as possible if only to let the customer know that you?ve seen their post or received their message and are working on it.

Public vs. Private

Customer service requests that are posted onto your Facebook wall for all to see need to be taken very seriously, even the smallest. There is more at stake than just the satisfaction of that one customer. All of your fans will see your response. It will reflect on your brand and can potentially change public opinion about it. Remember that it?s crucial to show off exceptional customer service. Anything less can be off-putting and have negative consequences for your reputation.

Traditional Service

No matter how tech savvy your business is, you should never entirely replace traditional customer service channels with social media. There will always be some people who prefer to make a phone call to customer service rather than logging on to contact you. Traditional customer service channels should be treated just as importantly as social media, and social media shouldn?t necessarily be the priority. The urgency of the request, whether it was given via telephone or social media, should always be evaluated.

Fan Assistance

A great thing about social media is that your fans can help you with customer service. If someone posts a question, it?s likely that another fan will try to answer it for them (if they can). Even if a customer answers a question, you still need to respond, too. When you see fans responding to customer service inquiries, it?s a good sign that you have fans that are loyal to your brand. To boost engagement all around, encourage customers to collaborate with each other via social media.

FAQs

Every business has certain questions that they hear over and over again, and that?s why Frequently Asked Question (FAQ) lists exist. You could post a FAQ list on your Facebook page for easy reference, but you don?t necessarily have to. For engagement and marketing, it?s preferable for a fan to comment on your page. If they get their answers from a FAQ list, they?re less likely to engage with you directly. Fans can also view your Timeline and see past comments, and FAQs may already be answered there.

This and many other educational articles helping web professionals understand the challenges of the web have been prepared for you by Rachel Doakes thanks to SEOMap ? the keyword strategy experts.

Image credit

Source: http://www.business2community.com/customer-experience/customer-service-and-social-media-what-you-need-to-know-0256432

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Bill Nye: Creationism Is Not Appropriate for Children (Little green footballs)

Share With Friends: | | Politics - Top Stories News, RSS Feeds and Widgets via Feedzilla.

Source: http://news.feedzilla.com/en_us/stories/politics/top-stories/243313061?client_source=feed&format=rss

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Regarding separate iPhone 5 and iPad mini events

John Gruber of Daring Fireball wrote yesterday that he thinks it's unlikely Apple will introduce both the iPhone 5 and iPad mini at the same event, rumored to be taking place on September 12.

I?m thinking it makes more sense for Apple to hold two events. First, an iPhone event, focused solely on the new iPhone and iOS 6. Then, the iPhone ships nine days later, and there?s another wave of iPhone-focused attention as the reviews come out. Then, in the first or second week of October, Apple holds its traditional ?music event?, exactly along the lines of the events at which they?ve been debuting new iPods for the last decade. (Maybe more of an ?iTunes event? than just ?music event?, given the rise of other media like TV shows, movies, and books.1)

Jim Dalrymple of The Loop clearly thinks Gruber's on to something. Both Gruber and Dalrymple have helped set the standard for Apple reporting, and have incredibly good track records, so if they even hint at it, I'm going to look into it.

iMore first learned that Apple was going ahead with the iPad mini product back in May, that it would use the iPad interface, and that they were targeting a $200-$250 price point and October launch window. At the end of July, iMore learned that Apple was planning to hold an event on September 12, and that Apple would use that event to announce both the iPhone 5 and iPad mini. Earlier this month, alongside Seth Weintraub of 9to5Mac and Gruber, we reported on what the iPad mini will look and feel like.

But would Apple want it to share the stage with the iPhone 5, or vice versa?

The original iPhone announcement at Macworld 2007 shared the stage with a rehashed announcement for the original Apple TV. The iPhone 3G announcement at WWDC 2008 shared the stage with Snow Leopard and Mobile Me. The iPhone 3GS announcement at WWDC 2009 shared the stage with new MacBook Pros. The iPhone 4 announcement at WWDC 2010, however, didn't share the stage at all. The iPhone 4S announcement didn't even take place at WWDC -- it bumped the annual fall iTunes and iPod event and was given the important pre-holiday spotlight.

Whether there was an issue with Verizon, something to do with iOS 5, iCloud, and/or Siri timelines, or some confluence of reasons, Apple moved what had been a September event to October. And, rather than hold two fall events as Apple had sometimes done with the Mac, Apple held only a single event. They did, however, tack nominal iPod updates onto the iPhone 4S announcement.

So if Apple wanted to hold one event again in the fall of 2012, and they were ready to go in September, and they wanted to hit the market with the full shock and awe of not only an entirely updated iOS device lineup, but an entirely new iOS device -- of an Apple at the height of its powers -- then they certainly could do so. They could blot out the sun on anyone else's fall announcements. And they could arguably get the best of both worlds with a unified introduction followed by a staged rollout, with reviews and new iPhones appearing on September 21, and reviews and the iPad mini appearing in October as scheduled.

But Gruber's argument makes a lot of sense. Both are incredibly important announcements and products for Apple. New iPhones, to date, have sold as much as every previous generation iPhone combined. The iPhone alone makes more money than all of Microsoft. The iPad mini is meant to one day sell in the hundreds of millions as well. It's the future of mainstream computing.

Here's the thing though -- not only hasn't Apple announced an iPhone 5 or iPad mini yet, they haven't announced an iPhone 5 or iPad mini (or iPod) event or events. There's a reason for that. There's a reason Apple waits until the last possible minute to announce anything.

Secrecy is pure upside for Apple. It helps with marketing and competition, but most importantly, it allows them to be tremendously flexible. They can choose which iPhone prototype they're going with mere months before launch, they can choose to pull cameras from iPods right before they're announced, and they can choose between having one event and two events literally up until the minute they finish prepping the first event.

Given what happened when September 12 became rumored, and everyone from Microsoft/Nokia to Verizon/Motorola to Amazon rushed to schedule pre-emptive events, it's hard to argue the value of the strategy.

As of May, 2012, iMore heard Apple was planning the iPad mini for October. As of July, 2012, we heard the announcement had been moved up to the iPhone event rumored for September 12. It may well have been moved back to October, or it may still be in flux, with Apple watching the market and weighing their options.

We'll find out soon.

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Source: http://feedproxy.google.com/~r/TheIphoneBlog/~3/Z7_ct5Ztzcg/story01.htm

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A&Q ? Answers Archive ? mont blanc fountain pencils the activity ...

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Source: http://uploadons.com/blog/mont-blanc-fountain-pencils-the-activity-can-be-carried-out-without-difficulty/

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Election 2012 Will Be Determined in Next 3 Weeks: Jim Bianco ...

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President Barack Obama has a slight lead over presumptive Republican candidate Mitt Romney in a handful of major polls but the next three weeks will decide the fate of the 2012 election, according to Jim Bianco, president of Bianco Research.

Why? The next 21 days includes major economic, political and market moving events that have the power to sway voters and the election, including:

Aug. 27-30: The Republican National Convention starts in Tampa, FL.

Aug. 31: Bernanke gives his annual speech in Jackson Hole, WY. "The Fed always tells us nothing of substance will be in the speech. [But] Last year Bernanke laid out Operation Twist and two years ago he laid out QE2. So, we'll see," Bianco writes in an email to The Daily Ticker.

Sept. 4-6: The Democratic National Convention starts in Charlotte, NC.

Sept. 5: The European Central Bank governing council meets. It is expected that eCB President Mario Draghi will outline his plans to do whatever it takes to save the Eurozone.

Sept. 7: The monthly jobs report for August is released. The current rate of unemployment stands at 8.2 percent.

Sept. 12: A German court rules on the constitutionality of the EU's bailout fund. The outcome of this ruling is "critical for the outlook for Europe," says Bianco.

Sept. 12-13: The Federal Reserve holds its next FOMC meeting. "The meeting is shaping up as the make-or-break moment for QE3," says Bianco. "At this meeting the FOMC members update their forecasts and Bernanke holds a press conference. These events lend themselves well to policy changes (adding QE3), which is another reason many expect action at this meeting. Additionally, the next meeting is not until late October and that is perceived to be too close to the election."

Bianco joins The Daily Ticker's Aaron Task in the accompanying video. Bianco is forecasting that the Fed will continue its bond buying program (more commonly referred to as QE) on Sept. 13. However, if the Fed does not act, "we might be entering the 'sell the news' type of period as opposed to 'buy the rumor' which we've done for the balance of the summer," says Bianco, noting that any major sell-off could have negative implications for Obama's reelection bid.

While the markets currently are tipped in Obama's favor, "once we get a week or so past the conventions, we will have a pretty good idea who is in the lead," Bianco says. "The markets might have [the election] all decided by the end of September."

Tell us what you think!

Source: http://finance.yahoo.com/blogs/daily-ticker/election-2012-determined-next-3-weeks-jim-bianco-152145014.html

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Pet friendly short term accommodation in Brisbane | articlereference ...

If you are looking for short term accommodation in Brisbane and you would like to bring your pet, we know it is very difficult to find any suitable accommodation that will accept your whole family including your pets.

We have a variety of different options available from a two bedroom unit to a large 4 bedroom home in varied locations around Brisbane city.

Four bedroom home in Norman park, Brisbane
Our Norman Park property is located only 4 Km?s from the Brisbane city centre. (on the river side). This executive four-bedroom home sleeps up to nine people. There are three bathrooms, a large kitchen including a bosch dishwasher, cook top and oven. A fridge, freezer, microwave and barbeque. The home is fully furnished including quality pots, pans, crockery, cutlery, sheets and towels, washing machine and dryer, iron, vacuum cleaner, etc., everything in this house is good quality and tastefully decorated. We can provide a baby cot and a baby gate for the stair case. The house has a deck and an outdoor patio with a fully fenced yard and remote gate, 2 secure car parks are provided. Broadband internet is available for free of charge, and a reasonable consumption of electricity, gas and water is included in the weekly tariff. This home is close to the PA hospital, Good private and public schools, and Oxford Street coffee shops in Bulimba. Transport nearby including ferry, train, and bus, 4kms to the CBD and close to the Brisbane River. A corner store, decent gym, beautician, day spa, and a great Thai food restaurant/ take away are within easy walking distance.

Four bedroom home with pool in Ashgrove, Brisbane
Our Ashgrove home is air-conditioned and sleeps up to eight people; there are two ensuites and one bathroom, the kitchen includes a dishwasher, fridge with freezer, oven and 4 hotplates, and microwave. This home is fully furnished including pots, pans, crockery, cutlery, sheets and towels, washing machine and dryer, iron, vacuum cleaner, etc. Wireless Broadband internet is available. A large LCD tv is in the family room and a LCD tv in the master bedroom. This home has a swimming pool and barbeque area. We are close to coffee shops, shopping centres, parks and transport nearby

2 bedroom unit Paddington/Rosalie, Brisbane
Our 2 bedroom Rosalie unit is fully furnished and fully self-contained, it includes a full size kitchen with full size fridge with freezer, oven, 4 hotplates and microwave. Pots, pans, crockery, cutlery, sheets and towels, washing machine and dryer, iron, vacuum cleaner, etc are also provided. The complimentary secure car park has direct access to your unit.

2 bedroom unit Auchenflower, Brisbane
Our 2 bedroom Auchenflower unit is fully furnished and fully self-contained, it includes a full size kitchen with full size fridge with freezer, oven, 4 hotplates and microwave. Pots, pans, crockery, cutlery, sheets and towels, washing machine and dryer, iron, vacuum cleaner, etc are also provided. Includes a complimentary secure car park This is a second floor walk up unit.

Both of the homes and the Rosalie unit have fully fenced yards for your furry friend to run around.
The Lang Parade unit is located opposite a park and does have a balcony.
For more information on how to find pet friendly accommodation in Brisbane or short term accommodation that will accept pets please contact Founda Gardens Apartments. We have solved many pet accommodation problems.

Contact Founda Gardens for Norman Park, Brisbane pet friendly accommodation.

Source: http://articlereference.net/travel-leisure/pet-friendly-short-term-accommodation-in-brisbane.html

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